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Posted: Wednesday, October 4, 2017 8:26 AM

The Assistant Center Director is responsible for the overall operational excellence of their assigned center. This position is critical to Solis Mammography; the Assistant Center Director impacts the long-term viability of the company by providing an outstanding experience to patients and team members while ensuring revenue and profit growth. Operations * Understands, promotes and demonstrates the Solis Way; holds team accountable for delivering the Solis Way to all patients and team members. * Understands, demonstrates and promotes Solis Mammography brand promise; * Manages patient flow and communicates wait times to patients. * Assist the Center Director in overseeing daily operations of the center to include front desk, technologists, tech assistants, nurses, medical records. * Assumes CD daily activities when CD is unavailable * Effectively handles patient complaints and escalates as appropriate, as evidenced by patient survey scores; * Assists Center Director in managing the Penrad case management process * Reviews the delinquent exam report each month and ensures communication to specified patients; * Assist Center Director in creating and managing center team member work schedules. * Approve and correct time management entries in Paylocity * Assist Center Director in communication to team during huddles, meetings and one on one discussions. * Participates in annual review process * Ensures compliance with all policies and procedures; * Ensures center has equipment and supplies needed to meet patient demands; * Communicates procedures and provides education to patients on an as needed basis involving a clinical team member as needed. * Organizes electronic communications and maintains documents for easy and efficient retrieval; Sales and Profit * Center meets or exceeds labor target; * Center maintains adequate supply par levels; meets or exceeds medical supplies budget; * Center meets or exceeds revenue and procedure target; * Center meets or exceeds profitability target; * Center meets or exceeds patient care goals; * Center meets or exceeds turnaround time and cost for procedures; * Reviews and analyzes monthly P&L and develops plans to impact areas of opportunity. Team * Works with the Center Director to monitor staffing levels and ensures appropriate coverage relative to patient volumes and budget; * Partners with Center Director to oversees the human resource management function at the center, ensuring compliance with employment laws, company policies, guidelines and procedures; * Notifies Center Director immediately and sends critical documentation (EEO charges, garnishments, legal documents) to HR within 24 hours of receipt and follows up accordingly; * Creates and maintains frequent communication and positive relationship with team members as evidenced by surveys and turnover; * Oversees time and attendance and verifies punches, lunches, etc. in payroll system and reviews payroll data prior to submitting to payroll department; * Assists the Center Director in review of candidates in applicant tracking system and determines next steps to include, reviewing applications, releasing candidates, scheduling interviews, etc. on a weekly basis; * Assists the Center Director in conducting interviews and making job offers; * Facilitates orientation for all new team members; * Uses new hire orientation PowerPoint on the first day of employment for all new hires as evidenced through new hire checklist agenda; * Communicates significant disciplinary coaching and counseling opportunities to direct manager; * Assists Center Director in preparing and delivering performance evaluation discussions on a 90 day and annual basis; * Utilizes virtual file cabinet HRIS; * Meets with direct manager on a weekly basis to review center activities and needs; * Assists Center Director with team meetings on a monthly basis to review center activities, build comradery and solicit feedback; *CB* Experience and Skills: Strong desire to serve the internal and external customer; Strong verbal communication and listening skills; Energetic and flexible; Manages multiple projects and timelines with a sense of urgency and follow through; Works well in a fast paced, pressure oriented environment; Well organized and detail oriented; Follows direction with focused attention; Exhibits sound judgment; Maintains a calm, tactful demeanor when dealing with difficult situations; Forms strong working relationships within the team; Identifies additional tasks to be completed and willingly assists others; Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement; Proficient in Microsoft Office Suite; Able to understand and communicate medical terminology; Knowledge of database software and RIS software, SECTRA preferred; Minimum of three to five years of healthcare industry experience required; Minimum of three to five years of Supervisory experience preferred.


• Location: Flower Mound, Fort Worth

• Post ID: 67764322 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017