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Posted: Thursday, March 9, 2017 4:43 AM

MUST BE LEGALLY PERMITTED TO WORK IN US?Desktop Support Analyst ? Ft. Worth, TX?Maximum Pay Rate = Hourly W2Length of Contract: 9 monthsShift Days/Hours: Monday-Friday/8am-5pm?Kelly Services is currently seeking a Desktop Support Analyst for one of our top clients in Ft. Worth, TX.As a Desktop Support Analyst placed with Kelly Services, you will be installing, configuring, and maintaining Windows Desktop systems/workstations in an R&D laboratory environment.?If you or someone you know is interested, then please feel free to email all inquiries directly to:?, configures, and maintains Windows desktop systems/workstations in an R&D laboratory environment.Ensure proper computer operation so that end users can accomplish business and scientific tasks.Thorough knowledge of Windows XP, Windows 7, and networking components.Understands network connectivity issues among complex and diverse network environments.Participates in installation of laboratory systems.Troubleshoots issues and follows through to completion, including any required documentation of work performed.Ability to prioritize multiple work requests.Completes requests in a timely manner.Work is assigned and general instructions given for routine work; more detailed instruction is provided for new projects.Applies knowledge of company policies and standard practices to resolve problems.Analyzes issues and uses judgment to make decisions.Escalates non-standard problems or issues.Customer service skills are key for this position.Ability to communicate with technical and non-technical employees when providing instructions on use of software or when providing assistance in resolving technical problems.Provides high quality documentation such as description of work performed, status updates, formal Installation Qualification documentation, and writes/updates knowledge base articles.Must be able and willing to follow formal company and departmental procedures, processes, and standards.??Skills:2+ years of Helpdesk experience.2+ years of experience supporting Microsoft Windows XP and Windows 7.Experience migrating Windows XP systems to Windows 7 platform.Experience with Microsoft Office suite of applications.Deployment experience a plus.Experience with Remedy On Demand a plus.Experience in a regulated environment is a plus.Technical writing experience a plus.Experience writing SQL queries for Oracle and SQL Server a plus.Experience with Oracle SQL*Plus utility is a plus. Education:High School Diploma or GED required.Associates Degree in Computer Science/Information Systems/related field or Microsoft Certification preferred.2+ years? experience in lieu of Associates Degree/Certification. Why Kelly?As a Kelly Services employee, you will have access to numerous perks, including:Exposure to a variety of career opportunities as a result of our expansive network of client companies?Career guides, information and tools to help you successfully position yourself throughout every stage of your careerAccess to more than 3,000 online training courses through our Kelly Learning Center, including accredited courses to obtain IT certifications, as well as PDU-approved coursesWeekly payGroup-rate insurance options available immediately upon hire*?Apply today!Refer a friend!?*Available for purchase and administered by a designated third-party vendor Why Kelly?? With Kelly, you?ll have direct connections to leading IT organizations in the best companies around the globe?offering you the chance to work on some of today?s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100? companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services? As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]


• Location: Fort Worth

• Post ID: 48754816 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017