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Posted: Saturday, September 2, 2017 4:33 PM

Robert Half Technology is seeking a Desktop Support Analyst who is able to convey complicated technical information to non-technical users in a simple and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this role. This Desktop Support Analyst role is a short term temporary opportunity based in the Forth Worth, Texas, area. Your responsibilities - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Communicate regularly and effectively with ticket submitters - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Make certain the soundness of all electronic data records by following company quality standards - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Settle computer problems, and offer suggestions on appropriate action/solutions - Provide computer desktop support to local remote locations in accordance with established policies and procedures - Trace equipment inventory and team up on potential purchases - Oversee and accomplish technology implementation projects - Match hardware repairs with the appropriate vendors Job Requirements - Experience writing procedure manuals, user instructions, business correspondence, and general report writing - PC desktop/workstations experience desired - 2-4 years related experience - BA/BS degree in Computer Science or technical degree preferred - provided by DiceAnalyst, Desktop Support, Forth, Hardware, PC, Peripherals


• Location: Fort Worth

• Post ID: 65108862 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017