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Posted: Wednesday, September 6, 2017 6:28 PM

Job Description:/h3:
Fort Worth based Digital Marketing Agency Seeking Technical Assistant/Support
We need a motivated, self:starting tech assistant to handle networking, web server, ssl and other technical duties related to website development and maintenance.

:Gaining access to clients domains
:Transferring domains for clients
:Working with DNS, routing mail to other servers, etc.
:Helping a client setup email accounts in their domain/hosting accounts
:Diagnose email issues, website form issues, etc.
:Launch new websites as they are ready
:Migrate Websites
:Update plugins and WordPress Cores
:Keep an eye out for down websites, diagnose and fix any issues
:Migrate sites from one hosting account to another
:Server Maintenance
:Update server software as needed; OS related, PHP, Apache, MySQL, etc. updates
:Perform other misc server tasks as needed to keep server running smoothly
Skills Needed
:Working knowledge of mysql databases (enough to import, export, basic queries, etc.)
:Experience with Wordpress is essential
:Fluent knowledge of fundamental things such as FTP, DNS, cPanel, SSH, etc.
:Experience with the Linux OS including experience with the command line and server
:maintenance work is very important
:Able to install SSL Certificates, renew them, etc.
:Ability to setup email accounts, troubleshoot email problems, working around spam filters, etc.
:Ability to make basic changes to websites (open a footer.php file and add a link)
:Problem solving skills are absolutely necessary; the ability to think on your feet and figure
:things out yourself is very important
:The desire to grow and learn new things is essential as the positions responsibilities may grow
:and change over time (like we had to take up SSL certificates once we knew their benefit)
:Attention to detail
:Quick to get on the phone with clients and tech support. Doesnt resort to email and texting with
:the clients when time sensitive matters are at hand, but is quick to just give them a call. Doesnt
:use chat support with hosting companies unless it is the most efficient way to get help.


• Location: Fort Worth

• Post ID: 65383732 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017