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Posted: Tuesday, September 5, 2017 7:50 PM

Ref ID: 04030-0009990169Classification: Business AnalystCompensation: DOERobert Half Technology is looking for a Technical Implementation Manager. This Technical Implementation Manager is a direct hire, FTE (Full Time Employment) position with one of our client companies in the Dallas/ Fort Worth area. What you get to do every day: The Technical Implementation Manager will be responsible for managing a team of Senior Technical Implementation Specialists. -The Technical Implementation team will proactively manage the relationship with new clients that are handed over from the sales team, representing the first experience that they will have as customers. -They will be responsible for the implementation of our client's software to meet customer needs, bridging the gap between business requirements and technical solutions. The client should emerge from the implementation cycle as a very satisfied client, with all functionality, operating efficiently and fully trained in how to effectively deploy the solution to meet their needs. -Lead multiple concurrent implementation projects for large, strategically important clients. -Act as project manager to drive all implementations to completion. -Ensure all key stakeholders are accurately aware of progress and next steps. -Train and advise clients on the proper use of our products and adapt them to fit their needs. -Work cross-collaboratively with other internal teams such as Product, Sales, Tech Ops, and Support. -Responsible for thorough documentation throughout the implementation. -Be the voice of the customer and provide feedback on how our customer can better serve our customers. -Develop and promote initiatives to continuously improve our processes in implementation. -Some travel to client sites maybe be required (typically less than 20%)What you bring to the role: -Bachelor's degree in a business, science, engineering, technical or IT related field. -2 or more years of Management experience -5+ years of experience in the technology and financial services industry. -4 or more years of experience with Software implementation and project management -2+ years in a senior role, preferably with some team management experience. -Project management certification or similar required. -Excellent communication and customer service skills -Knowledge of investment industry concepts and terminology is a big plus -Knowledge of MS Office, MS Project and other project management software For immediate and confidential consideration on this Permanent / Direct hire IT opportunity, please e-mail your resume confidentially to [Click Here to Email Your Resume] (profile also on LinkedIn.)Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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• Location: Fort Worth

• Post ID: 65397677 fortworth
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