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Posted: Sunday, March 12, 2017 4:35 AM

BASIC FUNCTION The Windows Systems Application Engineer III, under the general direction from the Microsoft Platforms Manager and technical leads, will focus on the support of critical services, with an emphasis on becoming a subject matter expert on more than one. Additionally, these engineers will focus on sustainability and improvement of processes, including any or all of the following duties: environment architecture / re:architecture along with task automation to improve process efficiency, basic project management tasks, mentorship of lower level engineers, documenting managed environments, evening and weekend deployments, maintenance of ticketing queues, audit and compliance remediation, balancing multiple projects across more than one team, and senior escalation for afterhours production issues. JOB DUTIES Advanced Windows operating system and applications support.Advanced troubleshooting at the OS, application, and web services tiers.Capacity to mentor and lead lower level engineers as needed.Become subject matter expert in more than one environment within GMFA?s critical applications infrastructure.Become thoroughly familiar with all compliance and security requirements, adhering to all corporate policies and standards.Management of a subset of servers, and application environments critical to business processing. This includes working with application teams responsible for hosted apps, performing application and OS updates as needed, and maintaining server security and compliance as required by corporate policy and standards.Basic management of virtual IPs within load balancing environment that supports critical processes.Code deployments: IIS 7.x/8x, Apache, Tibco BusinessWorks, and general JVM code updates; a willingness to perform deployments late at night, and sometimes on weekends.Code deployment documentation remediation; working with application developers to tweak and refine deployment process as needed prior to execution.Lead multiple projects simultaneously, engaging with project management office as needed.Capacity to architect / re:architect services or solutions in order to improve processes and maximize efficiency.Periodic platform upgrades as needed, both on the OS and application tier.Respond to compliance assessments and initiate corrective action when appropriate.Assist other engineers, technical leads, and management with performance analysis, process improvement, task automation, and systems capacity planning.Creation and updating of architectural documentation as municate effectively and appropriately, deferring to management on communicating with external teams as needed.Capacity to work with a high degree of professionalism, engaging multiple teams internal and external to Information Technology.Attend departmental, project and general meetings and effectively represent current status as appropriate.Participate in company provided training and perform independent training and research as stall system patches and application updates as directed. Participate in an on:call support rotation for providing after:hours support.Working ticketing system incident and change management queue as needed. REPORTING RELATIONSHIPReports to: Microsoft Platforms ManagerSubordinates: None Knowledge Windows Server 2008 and 2012 support, including local user/group management, security policy, task scheduler, event logs, performance monitoring, group policy, powershell remoting, file/share permissions.Troubleshooting knowledge, utilizing packet sniffers, Fiddler, log parsers, and other utilities relative to problem diagnosis and remediation.VMware virtualization concepts, and the SAN technologies that often support ternally developed applications, and cross platform integration of such apps.Websphere MQ, MSMQ, and other middle:tier messaging technologies/methodologies.Tibco BusinessWorks, and other Tibco products.Web services, Java virtual machines, and the applications that run with these technologies.JVM perform


• Location: Arlington, Fort Worth

• Post ID: 48789140 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017