Posted: Tuesday, September 12, 2017 3:08 AM
We currently have an opportunity for a large healthcare services provider located in Bedford TX. This is a rapidly growing industry and they urgently need a qualified healthcare/medical support candidates to help the business continue to grow! This is a temporary role slated to last about 6 months or more in duration, based upon the needs of the business, with a potential for longer term. Pay: $14.00-14.50Hours: Schedule can range, based on business need. Start time will range from 5am-8:30am, and will be 8 hour shifts 40 hours per week. ie 5:00am-1:30pm, 6:00am-2:30pmDevelops skills and actively seeks information to understand customer'scircumstances, problems, expectations, and needs. Shares and/or conveysinformation to customers maintaining a professional demeanor in all situations.Interacts with customers to provide information in response to routine inquiries about products or services.Assists in researching and resolving customer complaints to ensure customer satisfaction and retention.Obtains client information by answering telephone calls; interviewing clients; verifying information.Becomes familiar with and utilizes computerized systems for tracking, information gathering and/or troubleshooting.May learn to process routine/simple transactions. Transaction processing may be specified by authority/guidelines.Becomes familiar with policies and procedures, as well as the business and organization. Complies with company and regulatory guidelines.Performs other duties as assignedWorking hours: Schedule can range, based on business need. Start time will range from 7:00am-10:30am (CST, as this location is in Texas), and will be 8 hour shifts, 40 hours per week. ie 7:00am-3:30pm, 10:30am-7:00pmSkills:Highschool diploma or equivalent requiredCustomer service call center experience preferredConduct customer phone verification interviews on all inbound and outbound calls for completion of application for insurance coverage.Order prescription drug checks on all phone verification interviews.Process completed interviews for underwriting review.Process, review and index applications into workflow.Maintain detailed knowledge of all products and procedures.Customer service call center experience preferredConduct customer phone verification interviews on all inbound and outbound calls for completion of application for insurance coverage.Order prescription drug checks on all phone verification interviews.Process completed interviews for underwriting review.Process, review and index applications into workflow.Maintain detailed knowledge of all products and procedures. Possess strong problem-solving & multitasking skills Will be required to complete a full criminal history background check upon a formal job offer. For immediate consideration please send resumes to email@example.comRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
• Location: Fort Worth
• Post ID: 65280177 fortworth