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Posted: Wednesday, August 30, 2017 10:45 AM

Job Description:/h3:
GENERAL SUMMARY:
As a UFC Gym brand ambassador, the Assistant General Manager (AGM) represents UFC Gym and ensures Membership Specialists (MS) provide a welcoming, informative, differentiated, high energy, and incredible experience for all prospective members during gym visits. This position indirectly supervises the MS team with support from the GM. Assistant General Managers are held accountable for assisting the GM in achieving gym membership goals, private coaching attachment, and other sales goals.
ESSENTIAL DUTIES and RESPONSIBILITIES :
The AGM is responsible for performing and/or assisting GM in the following activities for the gym: Personal Production, Weekend
Management/Leadership, Staffing, Training, and Performance Management, assemble and manage a fully engaged and high performing membership team that aligns with company values and goals.
Sales Execution on Key Metrics and Drivers, Personal Production; Deliver Results
Ensure membership execution on lead, appointment setting, and guest goal in order to hit financial targets set forth by the company.Assist the GM in on:going training on hitting 50 of guest conversion and 20 attachment of point of sale private coaching.Inspire guests to purchase memberships. Turn every guest gym visit into a new member relationship by listening to guests goals, presenting UFC Gym in a way that best connects with the member, and establishing trust in UFC Gym through transparent pricing, open dialogue, and a passion for fitness.Ensure personal membership execution on lead generation, appointment setting, and hitting personal guest goal in order to hit financial targets set forth by the company.Ensure that the membership department hits monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals. Achieve minimum goal by gym and achieve the difference between the membership team performance and monthly goals.
Weekend Management and
PlanningParticipate and provide gym specific input into the development of the gym financial, expense, and operating plan for month.Assist GM to develop weekend membership plans to deliver financial and retention goals with contribution by MSs.With collaboration of GM and MSs, establish priorities and goals, including revenue goals and labor targets for weekends/month for the gym. Identify and plan execution of improvement in the gym.Along with the GM, assist in setting monthly, weekly and daily targets that are challenging but obtainable.Provide assistance to the GM on managing the MS schedule within budgeted hours and/or business demands.Work with weekend team in all departments to set priorities and goals to deliver a great member and guest experience.The AGM will be cross:trained in primary responsibilities of the GM. When no other managers are in the gym, the AGM will act as the Manager on Duty to be available for any and all member issues.
Guest Experience/Team Member ExperienceAssist GM to establish a fun, safe, healthy, and community focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads and supervisors. AGM takes 100 ownership on weekends.Be a role model for member experience by walking through gym and collecting member feedback to identify training and development opportunities for team members.Resolve elevated gym member concerns; conduct on:the:spot coaching to prevent them from reoccurring. If needed, work with GM to handle all concerns.Monitor gym appearance and ensure problems are resolved in a timely manner.Ensure compliance with the Companys Time and Labor policy and practices through company timekeeping system for all MSs.Ensure company policies, procedures, programs and promotions are efficiently executed.Ensures safety of employees, members and gym property on weekends.When not executing other job:related tasks, be present on the gym floor and locker rooms, helping ensure a clean

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• Location: Fort Worth

• Post ID: 64656118 fortworth
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