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Posted: Tuesday, September 12, 2017 2:20 PM

Job Description:/h3:
The Field Service Technician is responsible for providing specialized technical customer service and support for new and existing products including customer service, installation, training, troubleshooting, repair/rework and quality inspection.

Duties and Responsibilities:
Install, trouble shoot, repair, rework, calibrate and inspect mechanical equipment in house and on site.
Provide and maintain Quality Control checks and inspections ensuring proper operation to design and customer spec.
Provide technical customer service and support via a variety of mediums.
Coordinate with Customer Service Assistants on processing and resolving service and repair orders by providing technical support.
Complete required documentation and communicate open issues with Manager and relevant co:workers.
Actively participate in departmental meetings as scheduled and provide feedback on field visits, quality issues, documentation issues, etc.

Knowledge, Skills, and Experience Requirements:
Minimum 3 years experience with service and repair of mechanical automated equipment
Minimum 3 years direct customer service/field experience in a technical role
Working knowledge of and experience with PLCs and troubleshooting
Ability to read and interpret electrical prints, pneumatic schematics and mechanical assembly drawings
Ability to effectively present and/or train technical issues/operation to small groups of customers
Excellent customer service / communication skills with ability to effectively communicate in a professional and succinct manner
Ability and willingness to travel to customer sites
Efficient in Microsoft Office with ability to learn a variety of software programs
Must have and maintain valid Drivers License. Must be able to be insured by company car insurance.
Ability to obtain US Passport required.
Pre:employment drug test, background check including driving record required for this position.
This position is located in Fort Worth, Texas
Romeo Engineering Inc. is an Equal Employment Opportunity Employer

Company Description:/h3:
Romeo Engineering is a premier automaton company. We design and manufacture diverse systems from food processing to composite manufacturing including military systems.


• Location: Fort Worth, haltom city

• Post ID: 65388767 fortworth is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017